Privacy Policy

Introduction

Welcome to Yes Eco. We value your privacy and are committed to protecting your personal information. This Privacy Policy summaries how we collect, use, and safeguard your data when you visit our website or make a purchase.

Order Placement & Confirmation

After placing an order on the Yeseco website, you will receive an email or message from Yeseco admitting that we have received your order. Your order constitutes an offer to us to buy a product. All orders are subject to availability and acceptance by us, and we will confirm such acceptance to you by sending you an email or message. We will also confirm in the mail or message that the product has been dispatched with the Dispatch Confirmation of Order.

Information We Collect

We collect information to provide better services to our customers. This information includes:

• Personal Identification Info: Name, email address, phone number, and shipping address.
• Payment Info: Credit card details and billing address, which are processed through a secure payment gateway.
• Order Particulars: Purchase history, preferences, and product feedback.
• Technical Info: IP address, browser type, and browsing behaviour on our website.

How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and accomplish your orders, and to communicate with you about your purchases.
• Customer Care: To respond to your questions, provide support, and improve our services.
• Marketing and Promotions: To send promotional emails about new products, special offers, or other information you may find interesting. You can opt-out of these communications at any time.

Price Update

Prices are subject to change without notice, but changes will not affect orders that we have already accepted.

Our website covers a large number of eco-friendly clothing products, and it is always possible that, despite our best efforts, some of the products listed on our site may be correctly priced. Every time we upload products on our website, we verify prices as part of our dispatch procedures so that, where a product’s correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our site, we will normally, at our pleasure, either contact you for instructions before dispatching the product or cancel your order and notify you of such cancellation.

How We Protect Your Information

We implement various security measures to protect your personal information:

• Encryption: Sensitive information is encrypted using secure socket layer technology (SSL).
• Access Control: Access to personal data is restricted to authorized peoples only.
• Data Retention: We retain your information for as long as necessary to accomplish the purposes outlined in this Privacy Policy.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service Providers: Third-party companies that help us operate our website and business, such as payment processors and shipping partners.
• Legal Compliance: Authorities or regulatory bodies when required by law or to protect our rights.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you interact with our site and remember your preferences. You can choose to accept or decline cookies through your browser settings.

Your Rights

You have the right to:

• Access and Update: Request access to the personal data we hold about you and update any inaccuracies.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Delete: Request the deletion of your personal information, subject to legal obligations.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or you are the age of majority and have given your consent to allow your minor dependents to use this site. You must not use our products for any illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction while using the Service (including, but not limited to, copyright laws). You must not transmit any worms, viruses, or any harmful code. Any breach or violation of these Terms will result in the immediate termination of your Services.

Data Privacy

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Payment Terms:

Visa or MasterCard debit and credit cards in AED will be accepted for payment.

The displayed price and currency at the checkout page, will be the same price and currency printed on the transaction receipt and the amount charged to the card will be shown in your card currency.

We will not trade with or provide any services to OFAC and sanctioned countries

Cardholder must retain a copy of transaction records and https://yeseco.ae policies and rules

User is responsible for maintaining the confidentiality of his account.

Age:

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website

Legal Disclosure

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

Changes to This Privacy Policy

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: contact@yeseco.ae
• Customer Support:  

Thank you for trusting YesEco with your personal information.